Comments, compliments and complaints.
If you have a complaint about the service you have received from this practice you are entitled to ask for an explanation. We operate an in-house complaints procedure. Your complaint should be addressed to the Practice Manager. We will ensure that any comment or complaint is taken seriously. It will be confidentially investigated to resolve matters.
This can be done by direct contact with Molly Williamson, our Practice Manager, and you will receive a reply within 3 days.